HP LaserJet Enterprise 700 Printer M712 series - HP anticounterfeit Web site

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HP anticounterfeit Web site

Go to


when you install an HP toner cartridge and the control-panel

message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps

to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

You are experiencing a high number of problems with the cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from

HP packaging).


Chapter 4 Parts, supplies, and accessories


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Print when a toner cartridge is at estimated end of

<Supply> Low

This message displays when a supply is nearing the estimated
end of its useful life.

<Supply> Very Low

This message displays when a supply is at its estimated end of
useful life. Print-quality problems can occur when using a
supply that is at its estimated end of life.