HP anticounterfeit Web site
Go to
www.hp.com/go/anticounterfeit
when you install an HP toner cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
46
Chapter 4 Parts, supplies, and accessories
ENWW
Print when a toner cartridge is at estimated end of
life
<Supply> Low
This message displays when a supply is nearing the estimated
end of its useful life.
<Supply> Very Low
This message displays when a supply is at its estimated end of
useful life. Print-quality problems can occur when using a
supply that is at its estimated end of life.
ENWW