Clear jams in Tray 2 or Tray 3
Open the right-side access door. If the jammed
page is visible, gently pull it out of the product.
If you were not able to clear the jam by using
the right-side access door, slide the tray out of
Remove any damaged paper from the tray.
If the edge of the paper is visible in the feed
area, slowly pull the paper toward the left side
and then out of the product.
Do not force the paper if it will not
move easily. If the paper is stuck in a tray, try
removing it through the tray above (if
applicable) or through the toner-cartridge
Close the tray.
Before replacing the tray, make sure
the paper is flat in the tray at all four corners
and below the tabs on the guides.
Close the right-side access door.
Chapter 7 Solve problems