Check the environment
Environmental conditions can directly affect print quality, and they are a common cause for paper-
feeding problems. Try the following solutions:
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Move the product away from drafty locations, such as air-conditioning vents, or open windows or
doors.
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Make sure the product is not exposed to temperatures or humidity outside of product
specifications.
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Do not place the product in a confined space, such as a cabinet.
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Place the product on a sturdy, level surface.
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Remove anything that is blocking the vents on the product. The product requires good air flow on
all sides, including the top.
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Protect the product from airborne debris, dust, steam, grease, or other elements that can leave
residue inside the product.