Check the environment
Environmental conditions can directly affect print quality, and they are a common cause for paper-
feeding problems. Try the following solutions:
Move the product away from drafty locations, such as air-conditioning vents, or open windows or
Make sure the product is not exposed to temperatures or humidity outside of product
Do not place the product in a confined space, such as a cabinet.
Place the product on a sturdy, level surface.
Remove anything that is blocking the vents on the product. The product requires good air flow on
all sides, including the top.
Protect the product from airborne debris, dust, steam, grease, or other elements that can leave
residue inside the product.